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Leap ahead.(TM) * + Skip to content + o Intel.com o Worldwide Worldwide + o About Intel o Press Room o Contact Us + o Search __________ o Search + Products + Technology and Research + Resource Centers + Support and Downloads + Where to Buy IFRAME: http://www.intel.com/sites/nav/includes/blank.htm [spacer.gif] Products [spacer.gif] Intel® Technology Journal Home Volume 8, Issue 4 The Proactive Enterprise Table of Contents Overview The Proactive Enterprise Proactive Infrastructure PlanetLab and its Applicability to the Proactive Enterprise Towards an Autonomic Framework: Self-Configuring Network Services and Developing Autonomic Applications Scalable Adaptive Wireless Networks for Multimedia in the Proactive Enterprise Bringing Security Proactively Into the Enterprise Enterprise Client Management with Internet Suspend/Resume Data Fusion Advancements and Applications of Statistical Learning/Data Mining in Semiconductor Manufacturing Metadata Management: the Foundation for Enterprise Information Integration Next-Generation Business Processes Successful Application of Service-Oriented Architecture Across the Enterprise and Beyond Intuitive and Collaborative Applications Bayes Network "Smart" Diagnostics An Architecture and Business Process Framework for Global Team Collaboration Reader's Guide About this Journal NEW Intel® Published Papers Technical Reviewers Contact the Journal Past Journals Subscribe E-Mail this Journal to a Collegue Download .PDF of this Entire Issue: Toward the Proactive Enterprise [spacer.gif] Intel Technical Journal [circuit_dot_top.gif] [pixel_gold.gif] [pixel_gold.gif] [pixel_gold.gif] [ITJ_image92.jpg] Volume 08 Issue 04 Published November 17, 2004 ISSN 1535-864X [circuit_dot_bottom.gif] Successful Application of Service-Oriented Architecture Across the Enterprise and Beyond [circuit_dot_top.gif] [pixel_gold.gif] [pixel_gold.gif] [pixel_gold.gif] [spacer.gif] [pixel_gold.gif] [circuit_dot_bottom.gif] [spacer.gif] [spacer.gif] [spacer.gif] [ltab_article_sections.gif] [tab_line.gif] [tab_ball.gif] [spacer.gif] [spacer.gif] [spacer.gif] [spacer.gif] Abstract [spacer.gif] [spacer.gif] [spacer.gif] [spacer.gif] [spacer.gif] Introduction [spacer.gif] [spacer.gif] [spacer.gif] [spacer.gif] [spacer.gif] Intel Virtuality Data [spacer.gif] [spacer.gif] [spacer.gif] [spacer.gif] [spacer.gif] Visionary Concept [spacer.gif] [spacer.gif] [spacer.gif] [spacer.gif] [spacer.gif] Overall Solution Stack [spacer.gif] [spacer.gif] [spacer.gif] [spacer.gif] [spacer.gif] Current Progress and Roadmap [spacer.gif] [spacer.gif] [spacer.gif] [spacer.gif] [spacer.gif] Conclusion [spacer.gif] [spacer.gif] [spacer.gif] [spacer.gif] [spacer.gif] Acknowledgments [spacer.gif] [spacer.gif] [spacer.gif] [spacer.gif] [spacer.gif] References [spacer.gif] [spacer.gif] [spacer.gif] [spacer.gif] [spacer.gif] Authors Biographies [spacer.gif] [spacer.gif] [pixel_gold.gif] [spacer.gif] [abullet.gif] Download PDF of this entire article: An Architecture and Business Process Framework for Global Team Collaboration 1,422 KB [spacer.gif] [abullet.gif] Email this Article [spacer.gif] [spacer.gif] [spacer.gif] [spacer.gif] [spacer.gif] Section 1 of 10 [spacer.gif] [go_next.gif] An Architecture and Business Process Framework for Global Team Collaboration Cynthia Pickering Information Services and Technology Group, Intel Corporation Eleanor Wynn Information Services and Technology Group, Intel Corporation Index words: collaboration, globalization, team, architecture, virtual Citation for this paper: Pickering, C.; Wynn, E. An Architecture and Business Process Framework for Global Team Collaboration. Intel Technology Journal. http://developer.intel.com/technology/itj/2004/volume08issue04/art11_collaboration/p01_abstract.htm (November 2004). ABSTRACT Tools for remote team collaboration within businesses have been available since the mid-1980s. Two opposing trends cause complete collaboration solutions to remain elusive. On the one hand, core tool capabilities are developed as point solutions, and then extra functions are added. These added functions may not integrate well with or be as fully developed as the core functionality. On the other hand, enterprises are rapidly globalizing and becoming more dependent on comprehensive collaboration applications to coordinate distributed teams. This means that overall productivity is affected by how well tools, processes, and capabilities are integrated; the tools should not be just a collection of separate features/functions. An audit of collaboration tools used at Intel showed both overlaps and gaps between remote tools and day-to-day activities of workers. When an employee has so many tools to choose from and furthermore, works on multiple teams, the choices become overwhelming and confusing. The underlying architecture of a realistic solution to these overlaps and gaps must provide integration interfaces within the team collaboration environment, and to other business applications, information technology services, and infrastructure. In this paper, we describe a multi-level approach to integration, and we discuss unique findings about Intel's remote teams that justify our model. An essential element of progress towards the goal of an integrated solution will be the deployment of enabling platforms and the likelihood that these practical, indeed necessary, innovations in collaboration will also provide market pull for Intel's core products. By identifying and addressing our own needs, we can also provide solutions for a significant percentage of the Fortune 500 market that engages global workforces for knowledge work. [spacer.gif] [spacer.gif] [spacer.gif] Section 1 of 10 [spacer.gif] [go_next.gif] [circuit_bottom.gif] [spacer.gif] back to top * + Site Map + RSS Feeds + Jobs at Intel + Investor Relations * + *Legal Information + Privacy Policy + ©2006 Intel Corporation