MSEM PROGRAM: FACULTY & STAFF
Jared Spool
A software developer and programmer, Jared founded User Interface Engineering in
1988. He has over 15 years of experience conducting usability evaluations on a
variety of products, and is expert in low-fidelity prototyping techniques. His
professional experience prior to the founding of User Interface Engineering
included three years at Digital Equipment Corp. (DEC) where he was involved with
human factors engineering on that company's first entry into the PC market. His
professional experience also includes two years at Symbolics, where he was in
charge of efforts to improve company customer support, and also at Bachman
Information Systems, where he was involved with human factors and user interface
design.
Under Spool's leadership, User Interface Engineering has grown to be one of this
country's leading usability research firms. The company's client base includes
Fortune 500 companies, start-up firms, government agencies and educational
institutions such as Andersen Consulting, Merrill Lynch, Apple Computer,
Microsoft, Nokia Mobile Phones, Ocean Spray, BMG Entertainment, Oracle, Perkin
Elmer, Powersoft, Progress Software and Fidelity Investments.
Spool is a member of SIGCHI, the Usability Professionals Association, the
Association for Computing Machinery, and the IEEE. He has spoken before the
Canadian Information Processing Society, Comdex, and has been a keynote speaker
at the annual meeting of the Usability Professionals Association. A recognized
authority on user interface design and human factors in computing, Spool is a
regular tutorial speaker at the annual CHI conference and the Society for
Technical Communications conferences around the country. He is the co-author of
Building Better Wizards, published by Morgan Kaufmann and is frequently quoted
in such publications as Computerworld, PC Week and Infoworld.
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