Re: ATT/@home
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From: Kurt True (kurtt@uclink4.berkeley.edu)
Date: Wed Dec 05 2001 - 09:49:09 PST
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So just to clarify, you're saying the key to effecting the switch over is
you just have to wait a while after you change the settings?
I ask because your experience sounds like exactly what I went through this
morning, except the part where you waited 10-15 minutes and the modem
kicked in. I just turned off the machine after what seemed an appropriate
period of cussing. -kt
-kt
At 12:00 PM 12/4/2001 -0800, Nicholas Phelps wrote:
>Hi Ted,
>Please excuse my advice if it is too basic or off the mark. Did the home
>user check their browser settings? All the check boxes on the LAN
>settings page (Settings, Control Panel, Internet Options, Connections)
>should be unchecked according to the AT&T instructions. I reviewed the
>settings from the auto configuration and found that the network settings
>were identical to my manual settings. However, my browser LAN settings
>were not changed by the auto configuration; the box to "Automatically
>detect settings" was still checked.
>
>I successfully switched over last night after 30 minutes of mucking
>about. I have a Win98 PII and use IE5.5. I used their automatic
>configuration software first, with no immediate success. I restored my
>old settings, returned to the AT&T site, and used the manual configuration
>instructions, with no immediate success. In both instances, I received
>brief DHCP error messages after launching the browser. I called their
>help line only to hear pre-recorded messages that were no help. I never
>reached a tech and was never given the opportunity to talk to a live
>person. I finally gave up in frustration and started to use MS
>Word. After 10-15 minutes, my cable modem gave a chime and indicated that
>I had a good cable connection. I was able to connect immediately to both
>the Internet and my email account. The download speed seemed better, but
>that may be due to the lack of current users.
>
>Hope this proves useful. Good luck to your home user.
>
>Nick
>
>At 08:52 AM 12/4/2001 -0800, tedcrum@socrates.berkeley.edu wrote:
>>Does anyone have any general recommendations for Berkeley users of 2home
>>who must switch to ATT?
>>
>>I have a user at his home who is having trouble reconfiguring.
>>
>>Thanks,
>>
>>TC
>>
>>
>>--
>>Ted Crum
>>tedcrum@socrates.berkeley.edu
>
>
>Nicholas Phelps
>HRMS Project Team
>University of California, Berkeley
>2001 Addison St, Rm 116
>Berkeley, Ca 94720-1526
>
>Ph. 510.643.1013
>Fax 510.643.3531
>
>
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* Next message: Lee Friedman: "RE: ATT/@home"
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* Reply: Lee Friedman: "RE: ATT/@home"
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