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The Proactive Enterprise
George Brown
Information Services and Technology Group, Intel Corporation
Thomas Gardos
Information Services and Technology Group, Intel Corporation
Jay Hopman
Information Services and Technology Group, Intel Corporation
Hong Li
Information Services and Technology Group, Intel Corporation
Sigal Louchheim
Information Services and Technology Group, Intel Corporation
Cynthia Pickering
Information Services and Technology Group, Intel Corporation
Jeff Sedayao
Information Services and Technology Group, Intel Corporation
John Vicente
Information Services and Technology Group, Intel Corporation
Index words: information technology, enterprise computing, proactive computing
Citation for this paper:
Brown, G.W.; Gardos, T.; Hopman, J.; Li, H.; Louchheim, S.; Pickering, C.;
Sedayao, J.; Vicente, J. “The Proactive Enterprise.” Intel Technology Journal.
http://developer.intel.com/technology/itj/2004/volume08issue04/art01_proactive/p01_abstract.htm (November 2004).
ABSTRACT
Today's Information Technology (IT) organizations face significant challenges in
delivering business value in these times of rapid architectural evolution as well
as challenges in their ability to manage, provision, trust, and integrate the
various elements of IT systems. An important aspect of these challenges is the
impact IT has on the user and the user's interaction with IT systems. Through a
systems view of IT, Intel's Information Services and Technology Group (ISTG)
proposes a new direction for future capabilities within the IT enterprise. We
present a layered taxonomy of capabilities common to IT systems and promote areas
for breakthrough research that will enable the proactive enterprise.
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