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E-mail this page to a friend Order reprints online Print this page Trackback - Pingback Bookmark this page Free magazines Free newsletters RSS-XML alerts [tmc-pr.gif] [January 27, 2005] [Powered-by-Business-Wire-5.gif] Robert Reich, Former Secretary of Labor, to Keynote the IDC Outsourcing Forum East in April FRAMINGHAM, Mass. --(Business Wire)-- Jan. 27, 2005 -- IDC today announced that Robert Reich, Economist, Professor, Author and Former Secretary of Labor, will be the keynote presenter at the IDC Outsourcing Forum East, to be held April 18-19, 2005 at the Westin New York at Times Square in New York City. [advert.jpg] Click Here to Learn How You Can Profit from IP Communications. Live, in Person at INTERNET TELEPHONY Conference & EXPO East 2007 in Fort Lauderdale, FL. [advert.jpg] Click Here to Learn How You Can Profit from IP Communications. Live, in Person at INTERNET TELEPHONY Conference & EXPO East 2007 in Fort Lauderdale, FL. [advert.jpg] Click Here to Learn How You Can Profit from IP Communications. Live, in Person at INTERNET TELEPHONY Conference & EXPO East 2007 in Fort Lauderdale, FL. [advert.jpg] Take this very insightful Customer Interaction Solutions Survey Now! Reich is University Professor and Maurice B. Hexter Professor of Social and Economic Policy at Brandeis University and at Brandeis's Heller School of Social Policy and Management. He has served in three national administrations, most recently as Secretary of Labor under President Clinton. Under Reich's leadership, the Labor Department moved forward on several path-breaking initiatives to build the skills of American workers, cracked down on unsafe worksites, and on fraudulent purveyors of pensions and health insurance, and began a national initiative to abolish sweatshops. He also oversaw the enactment of the Retirement Protection Act and the Family and Medical Leave Act, as well as the first increase in the minimum wage since 1989. A well-known author, commentator, columnist, and speaker, Reich will bring his wealth of industry insight and knowledge to his keynote address at this year's Forum. The IDC Outsourcing Forum East: Achieving Business Transformation Through Strategic BPO is designed to help senior executives evaluate the potential that Business Process Outsourcing (BPO) can deliver not only to their bottom line, but in driving transformational change - taking their business to the next level. Building on the success of IDC's first Outsouring Forum in 2004, IDC has expanded the forum to a two-track event focused on overall BPO Strategy and BPO for Financial Services. -- The BPO Strategy Track will explore specific functional segments of BPO (including HR, F&A, procurement, and customer care) as well as more "macro" BPO issues, including strategic partnerships, multi-functional engagements, metrics, and global sourcing. -- The BPO for Financial Services Track will explore BPO within Insurance, Banking, Collections, and Payment Services, in addition to addressing strategic BPO challenges specific to Financial Services around sustaining corporate brand, compliance, and the management of personal information. Featuring case studies and real-world perspectives from end-user executives, IDC analysts, and industry experts, Reich is among a stellar line-up of speakers including executives from Alfa Mutual Insurance Company, Capgemini, CIBC, Convergys, Credit Suisse First Boston, CSC, Deutsche Bank, Fifth Third Bancorp, Financial Insights, First Carolina Care, Hydro One Networks, IBM, Milbank Tweed, Morgan, Lewis & Bockius LLP, Provident Bank, TPI, and Weil, Gotshal & Manges LLP. The entire agenda for this conference can be viewed online by going to http://www.idc.com/outsourcing05 Sponsors and Partners of the IDC Outsourcing Forum East conference include: Capgemini, IBM, CSC, Convergys, The Buying Triangle, ACS, Lockheed Martin, Syntel, Business Management Magazine, CXO America Magazine, FS Outsourcing, Human Resource Executive Magazine, InfoWorld, OutsourceWorld USA, Outsourcing2India, OutsourcingCentral.com and The Wall Street Journal. For more information or to register for the IDC Outsourcing Forum East, please visit http://www.idc.com/outsourcing05. To request a press pass, please send an email with your full contact information and a recent article sample to dbasilone@idc.com. To find out about IDC conference sponsorship opportunities, please contact Jess Black at 508-988-7995 or email jblack@idc.com. About IDC IDC is the premier global market intelligence and advisory firm in the information technology and telecommunications industries. We analyze and predict technology trends so that our clients can make strategic, fact-based decisions on IT purchases and business strategy. Over 700 IDC analysts in 50 countries provide local expertise and insights on technology markets. Business executives and IT managers have relied for 40 years on our advice to make decisions that contribute to the success of their organizations. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. Additional information can be found at www.idc.com All product and company names may be trademarks or registered trademarks of their respective holders. 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Subsidiary Completes Nationwide Carrier Network Expansion -------- Improved Technology Makes Wireless Headsets Appealing to Call Centers -------- AT&T Eager to Get On with BellSouth Merger Integration -------- ABI: Truly Useful Navigation Applications, Coming Soon to a Car Near You -------- Voxbone Announces Support for IAX Trunking Services -------- ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ [Let-us-hear-from-you.jpg] E-mail this page to a friend Order reprints online Print this page Trackback - Pingback Bookmark this page Free magazines Free newsletters RSS-XML alerts [whatsnew.jpg] TMC Re-Launches WiFi Revolution Web Site on TMCnet FacetPhone's PBX Channel Launches on TMCnet Technology Marketing Corporation's INTERNET TELEPHONY ® Magazine Announces the 2006 Internet Telephony Excellence Award Winners TMC Launches Consumer Electronics Center on TMCnet 8x8 Inc., TMC Team to Launch VoIP Services Community on TMCnet High-tech gurus at Technology Marketing's magazines Who's Who In Teleservices BuyerZone.com and TMC Launch Co-branded Online Procurement Center Richard Grigonis Named Executive Editor of INTERNET TELEPHONY Magazine 100th Issue of TMC's INTERNET TELEPHONY Magazine to Name `Top 100 Voices' of IP Communications Industry TMC Releases Revamped Communications Solutions Website TMC's BiometriTech Website Re-Launched with New Design, Added Content TMC's Newest Publications, SIP Magazine and IMS Magazine, See Circulations Soar TMC Unveils Redesigned Planet PDA Web Site TMCnet Launches Redesigned Alternative Power Web site TMC and J Arnold & Associates to Co-Host Series of IP Communications Web Summits Premium Contact Center Research Site Launched on TMCnet ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ INTERNET TELEPHONY Conference & EXPO January 23-26, 2007 - 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